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Just email (or mail, if mailing please make sure to send us a high quality COPY of the picture you would like to use, Dogzzzz will not be responsible for returning pictures) a high resolution picture - NO cell phone pictures.

The picture needs to be NO smaller than 1.5" and no larger than 8.5"x11" in a JPEG format at 300 DPI. The picture should be a level, up close shot with your pet's face (or profile) in focus.

Make sure the picture you send is a clear, up close shot. If you send us a fuzzy picture then your Dogzzzz bed will come out fuzzy. There are no returns, refunds, or exchanges on custom orders.